Monarch Moving & Storage (Pty) Ltd

Dự án

Dự án mới
Địa chỉ
Firgrove Business Park, 3 Quantum Road off Main Road (M9), Somerset West
7129 Cape Town, Western Cape
Nam Phi
+27-861932329 monarchmoving.co.za

Đánh giá

BEWARE OF FRAUDULENT BUSINESS PRACTICE! We should have heeded the warning about contracting a moving company that is struggling financially. The nightmare started the very moment the incompetent packers arrived from Monarch Moving and carelessly boxed or wrapped our belongings. Once taken away, the invoices for “storage fees” started arriving for something that was not agreed upon beforehand. We obviously contested this as we were not given a date for when the container would depart and in theory, they could keep charging us storage fees indefinitely while holding back the shipment (which we had already prepaid for in full). Eight months later the shipment eventually arrived. It was heartbreaking to discover how many of the items were damaged due to the careless packing, so we contacted Monarch Moving to claim insurance. Except, the owner, Anton Coetzee, did not file our claim with the third-party insurance company they claimed they use (Smuts International) when we purchased the insurance. Instead, he kept disputing the claim and delaying communication for months until we engaged a South African attorney to assist. It turned out the insurance company Monarch Moving claim they work with when offering shipping insurance to customers is not a member of the South African Insurance Association, neither is Monarch Moving. However, Anton Coetzee did not even have the professional decency to reply to our lawyer’s repeated attempts to contact him. Almost a year later we have still not received any compensation for the insured items, and we have not heard from Anton Coetzee in many months. Both Anton Coetzee and Monarch Moving have been reported to the relevant authorities for financial fraud.  This review serves as a warning to anyone considering using Monarch Moving.  #fraud  #monarchmoving #expatcapetown #reportfraudsa #capetownexpat #expatsouthafrica
hơn 1 năm cách đây
Thời gian dự kiến: Tháng 11 2022