I purchased a Sunsquare Aero Access window (1000x2000mm) in 2014 for a loft conversion. There were a few niggling problems with the opening mechanism, due to a faulty control box. The company sent out a tech very quickly and got it fixed up. I did not buy a rain sensor because of the price (which seemed rather high), but I'd probably recommend getting one now (had a few unexpected rainshowers and had to deal with the consequences). It has worked just fine ever since the initial problems were addressed.
what a great experience a really nice and professional company and i can honestly say a genuine top end product.
sales staff could not have been more knowledgeable and helped me decide the right rooflight for me .
regular contact from customer services to make sure my building project was going to be ready to accept delivery and a good job they did as we got held up and it was put back twice .
I had two deliveries both times i was kept informed of the drivers ETA and the drivers very polite and helpful this is a genuinely good company that actually cares about their product customer and reputation genuinely delighted with them
Excellent product, advice and customer service from start to finish. We are absolutely delighted with the two pyramid lanterns in our new kitchen/garden room. Great view of the ever changing sky. So much light even on dull days. No more SAD syndrome thanks to Sunsquare!
ChrissyRoss and Ian Jackson, Norwich